Privacy policy

VERSA – Privacy Policy

Last updated: 19/11/2025

Versa is committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, and share your data when you visit our website, make a purchase, join our community, or interact with our content.

By using our website, you agree to the practices described below.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information You Provide

  • Name

  • Email address

  • Phone number

  • Delivery address

  • Payment information (processed securely by our payment provider)

  • Messages sent through WhatsApp/Instagram

  • Survey responses, form submissions, or community sign-ups

We do not store your full payment card details.

1.2 Information Collected Automatically

When you browse our website, we automatically collect:

  • Device information (IP address, browser type, operating system)

  • Pages viewed and time spent on site

  • Clicks, scrolls, and interactions

  • Referral information (e.g., Instagram, TikTok, Google)

This is collected through tools such as:

  • Cookies

  • Meta (Facebook) Pixel

  • Google Analytics

  • Similar tracking technologies

  • Conversion API (if enabled)

1.3 Order Information

When you purchase from us, we collect:

  • Order details

  • Products purchased

  • Communication history related to your order

  • Delivery information

2. How We Use Your Information

We use your information to:

2.1 Provide and Improve Our Services

  • Process and deliver orders

  • Manage payments

  • Respond to messages or customer service queries

  • Improve website performance and user experience

2.2 Marketing & Advertising

With your consent, we use your data to:

  • Show you relevant ads on Facebook, Instagram, TikTok, and other platforms

  • Build custom audiences

  • Track conversions and measure ad performance

  • Send marketing emails (only if you opt in)

  • Recommend products you might like

This includes using tools like Meta Pixel and Conversion API.

2.3 WhatsApp & Community Communications

If you join our WhatsApp Community or message us:

  • Your phone number and message content may be stored

  • We may send product updates, drops, and announcements

  • You can leave the community at any time

3. How We Share Your Information

We do not sell your personal data.

However, we may share your information with trusted partners:

3.1 Service Providers

  • Payment processors

  • Delivery companies

  • IT and website hosting providers

  • Email/SMS platforms

  • Analytics platforms

3.2 Meta (Facebook) – For Advertising

With your consent, we may share:

  • Event data (page views, purchases, add-to-cart)

  • Technical data (IP, device, browser)

  • Hashed identifiers (email or phone number)

This allows us to:

  • Show relevant ads

  • Retarget website visitors

  • Measure ad performance

Meta processes this data according to their own privacy policy.

3.3 Legal Requirements

We may share information if required by law or to protect our rights.

4. Cookies & Tracking Technologies

We use cookies and similar tracking tools to:

  • Make the website work

  • Save your preferences

  • Analyse website traffic

  • Show personalised ads

  • Measure performance of our marketing

You can control cookies anytime through your browser settings or our cookie banner.

5. Your Rights (UK & GDPR)

You have the right to:

  • Access the personal data we hold

  • Correct inaccurate information

  • Delete your data in certain cases

  • Withdraw consent for marketing at any time

  • Object to certain processing

  • Request a copy of your data

To exercise your rights, contact us at:
versafitsales@gmail.com

6. Data Security

We take appropriate measures to protect your personal information.
Only authorised team members and service providers access your data when necessary.

7. How Long We Keep Your Data

We keep your personal information only as long as necessary for:

  • Legal requirements

  • Order fulfilment

  • Customer service

  • Accounting and reporting

Marketing data is retained only while we have your consent.

8. Children’s Privacy

We do not knowingly collect data from children under 13.
If you believe we have done so, please contact us.

9. Changes to This Policy

We may update this Privacy Policy from time to time.
The updated version will always be available on our website.

10. Contact Us

If you have questions about this Privacy Policy or your data, contact us at:

Email: versafitsales@gmail.com
Business Name: VersaFitUk LTD
Location: United Kingdom